Negotiation 101: How to get what you want at work, according to a hostage expert

If you’ve ever had to negotiate better work conditions or hold your own in the boardroom, you’ll know just how heated negotiations can get — and if this is new to you, allow me to set the scene. Alice and Bob are holed up in a meeting room, participating in a relentless dance of back and forth, driven by the tone of individual wishes and desires. They both have a goal in mind and they’re motivated to reach it. The problem is that neither are willing to back down, nor do they know when to walk away. You might think…

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