Almost everyone began practicing careful habits to avoid contracting COVID19. With that in mind, online or "cashless" payments became a common thing when the pandemic started.
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| To be rolled off by November 2020 |
Shifting to a digital platform for safety and efficiency
One of the industries that already adopting digital transition is energy providers.
COREnergy, a subsidiary of Vivant Energy, is offering its clients a safer and more efficient way of managing their electricity needs. By November this year, its clients will benefit from easy access to information via COREnergy Customer Portal.
According to the company, it focuses on the importance of having a good relationship with its customers. This self-service portal is going to allow them to look at their energy usage history and information with just an Internet connection and anywhere.
Aside from that, they can file tickets if they have issues regarding the service. The company also will let them do queries and receive notification and alerts of upcoming services and market pricings through the portal.
Because of these features, consumers get full transparency on their energy consumption and stay consistently connected with their providers. COREnergy said that it aims to improve the customer experience for both existing and potential clients. It also has a goal to continuously improve brand visibility, business value, and company credibility.
For more information on the COREnergy Customer Portal and other COREnergy services please send an email to this link.
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